About Us
About Farunexa
Welcome to Farunexa!
Farunexa is a brand operated by Chengdu Xinghua Youdai Trading Co., Ltd. We aim to offer quality products, accessible customer service, and clear information to help make online shopping straightforward and convenient.
We want every part of your shopping experience to be as smooth as possible, from exploring our product range and completing your purchase to receiving assistance after your order arrives.
Our support team can help with product details, order status, payment inquiries, shipping updates, returns, refunds, and other customer service matters. We strive to provide helpful guidance and address customer questions in a timely manner.
Company Information
For your reference, our business and contact details are listed below.
Brand Name:
Farunexa
Legal Company Name:
Chengdu Xinghua Youdai Trading Co., Ltd.
Customer Support Email:
service@farunexa.com
Business Address:
No. 33 and No. 35, Tongjin Lane 3, Building 16, 1st Floor, Rooms 1 and 2, Xingfu Town, Dujiangyan City, Chengdu, Sichuan, China
Customer Support
Service Days:
Monday–Friday
Estimated Response Time:
Typically within 24–48 business hours.
During public holidays, promotional events, or periods of increased inquiry volume, replies may take a little longer than usual. We appreciate your patience and understanding, and our team will do its best to respond as promptly as possible.
Thank you for choosing Farunexa. We appreciate your support and look forward to serving you.