Terms of Service

Introduction

Welcome to Farunexa.

These Terms of Service (“Terms”) govern your access to and use of the Farunexa website at https://www.farunexa.com (the “Site”), including any purchases made through the Site.

The Site is operated by Chengdu Xinghua Youdai Trading Co., Ltd. under the Farunexa brand.

Throughout these Terms, “we,” “us,” and “our” refer to Chengdu Xinghua Youdai Trading Co., Ltd., operating under the Farunexa brand. “You” and “your” refer to any person accessing or using the Site.

By visiting the Site, browsing its content, or purchasing our products, you agree to these Terms and the applicable policies published on our website.

If you do not agree to these Terms, please stop using the Site and its services.

We may revise these Terms periodically to reflect changes in our operations, services, or applicable legal requirements. Any updated version will be published on this page, together with an updated effective date where appropriate.

Section 1 – Use of the Online Store

By accessing or using our Site, you confirm that:

• You satisfy the minimum age requirements applicable in your location.

• You have the legal capacity to enter into binding agreements.

• The information you provide when placing an order or using our services is accurate and complete.

You agree to use our Site and products only for lawful purposes and in compliance with applicable laws and regulations.

You must not upload, distribute, or introduce malicious software or harmful code, including viruses, malware, or other unauthorized programs, through our website.

We may suspend or restrict access to the Site when reasonably necessary in response to violations of these Terms or other applicable requirements.

Section 2 – General Conditions

We reserve the right, where appropriate and permitted by law, to decline service, restrict transactions, or cancel orders when circumstances require.

Without our prior written authorization, you may not reproduce, copy, resell, distribute, or commercially exploit any part of the Site, its content, or its services.

Payment information submitted during checkout is handled through the payment methods and service providers available on our website. The processing of such information is also subject to applicable provider terms and privacy practices.

Section 3 – Accuracy of Website Information

We make reasonable efforts to maintain accurate and current information throughout our website.

Nevertheless, certain content, including product descriptions, photographs, specifications, prices, and other published details, may occasionally contain inaccuracies or become outdated.

Where necessary, we may correct errors, revise content, or remove information from the Site. Any action affecting an existing order will be handled in accordance with applicable policies and legal requirements.

Section 4 – Products, Pricing, and Services

Product availability, prices, descriptions, and website features may change as our business and product offerings evolve.

We may make adjustments that include:

• Revising product descriptions or specifications.

• Changing prices or promotional offers.

• Updating website functions and services.

• Discontinuing products that are no longer available.

Such changes will be implemented subject to applicable laws and consumer protection requirements. Changes will not override any rights that customers are entitled to retain under applicable law.

Section 5 – Product Information, Returns, and Refunds

We aim to display product images, descriptions, and colors as accurately as reasonably possible.

However, the appearance of a product may vary slightly because of screen settings, device characteristics, technical limitations, or product updates.

If you wish to return a product or request a refund or exchange, please consult our Return & Refund Policy for the applicable eligibility criteria, procedures, and conditions.

Nothing in these Terms is intended to limit any non-waivable consumer rights under applicable law.

Section 6 – Orders and Payments

We may review orders and, where justified and permitted by law, restrict or cancel transactions in circumstances such as:

• Incomplete, inaccurate, or inconsistent order information.

• Suspected fraudulent or unauthorized activity.

• Payment authorization problems.

• Product shortages or availability limitations.

• Other circumstances that prevent an order from being fulfilled appropriately.

If an order is canceled, any payment already collected will be handled in accordance with the relevant policies and applicable legal requirements.

You are responsible for ensuring that your billing details, contact information, and shipping address are accurate when submitting an order.

Please review your order information carefully before completing checkout.

Section 7 – Third-Party Services

Certain website features may rely on services, software, or tools provided by third parties.

Your use of those services may be subject to the relevant providers' own terms, conditions, and privacy policies.

Third-party providers are responsible for their independent services and practices, subject to applicable law and any relevant contractual obligations. Our responsibility for third-party services will be determined in accordance with applicable legal requirements.

Section 8 – Links to External Websites

Our Site may include links to websites or resources operated by third parties for informational or practical purposes.

These external websites are not necessarily controlled or maintained by us. We are not responsible for their content, services, privacy practices, or policies, except where applicable law provides otherwise.

Before providing information or engaging in transactions on an external website, we recommend reviewing that website's terms and privacy notice.

Accessing third-party websites through links on our Site is at your discretion.

Section 9 – Revisions to These Terms

We may amend these Terms from time to time to account for operational changes, new services, or applicable legal and regulatory requirements.

The most recent version will be made available on this page, with the revision or effective date updated where appropriate.

Any changes will take effect as stated in the revised Terms, subject to applicable law. Where additional notice or consent is legally required, we will follow the relevant requirements.

We encourage you to review this page periodically to remain informed about the conditions governing your use of our Site.

Contact Information

For questions or concerns regarding these Terms of Service, please contact us using the information below.

Brand Name:
Farunexa

Legal Company Name:
Chengdu Xinghua Youdai Trading Co., Ltd.

Customer Support Email:
service@farunexa.com

Business Address:
No. 33 and No. 35, Tongjin Lane 3, Building 16, 1st Floor, Rooms 1 and 2, Xingfu Town, Dujiangyan City, Chengdu, Sichuan, China