Privacy Policy

Introduction

Welcome to Farunexa, a brand operated by Chengdu Xinghua Youdai Trading Co., Ltd. In this Privacy Policy, the terms “Company,” “we,” “our,” and “us” refer to Chengdu Xinghua Youdai Trading Co., Ltd.

We value your privacy and aim to handle your personal information responsibly while providing a clear, secure, and dependable online shopping experience.

This Privacy Policy describes how we collect, use, maintain, process, and disclose personal information when you browse our website, place an order, or otherwise interact with our services.

By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where consent is required by applicable law, we will obtain it as required.

Company Information

Brand Name:
Farunexa

Legal Company Name:
Chengdu Xinghua Youdai Trading Co., Ltd.

Business Address:
No. 33 and No. 35, Tongjin Lane 3, Building 16, 1st Floor, Rooms 1 and 2, Xingfu Town, Dujiangyan City, Chengdu, Sichuan, China

Customer Support Email:
service@farunexa.com

Information We Collect

The information we obtain depends on how you use our website and interact with our services.

Information You Provide to Us

We may collect information that you voluntarily submit when you:

• Place or manage an order.

• Register for an account, where this feature is available.

• Contact our customer service team.

• Sign up to receive communications.

• Take part in promotions, questionnaires, or surveys.

Depending on the interaction, the information may include:

• Name.

• Email address.

• Telephone number.

• Shipping and billing addresses.

• Payment-related details.

• Order history and transaction information.

• Messages and other communications with our support team.

Payment information is handled through the payment services available on our website. The information collected and processed may vary depending on the payment method selected.

Information Collected Through Website Use

When you visit the website, certain technical and usage information may be collected automatically through cookies, pixels, server logs, and comparable technologies.

This information may include:

• IP address.

• Browser type and version.

• Device details and operating system.

• Pages and products viewed.

• Interactions with website features.

• Referring websites or links.

• Browsing and shopping activity.

Where appropriate and permitted by applicable law, we may use this information to maintain website operations, identify performance issues, understand how visitors use our services, improve our products, and support relevant marketing activities.

Information Received From Third Parties

In connection with our business operations, we may receive information from third-party service providers, such as:

• Payment processing companies.

• Website analytics services.

• Marketing technology providers.

• Advertising platforms and partners.

Depending on the service involved, this information may help us process payments, manage transactions, evaluate website performance, understand customer interactions, and deliver relevant services.

Third parties may process personal information under their own privacy policies and applicable legal requirements. Please consult their respective notices for details about their practices.

Analytics and Advertising Technologies

We may work with analytics and advertising providers to evaluate website activity, measure marketing effectiveness, and improve the shopping experience.

These providers may use cookies, tracking pixels, web beacons, or similar technologies to collect information about interactions with our website and, where permitted, other online activities.

The information collected and the purposes for which it is used depend on the services enabled on our website and your applicable privacy choices.

Third-party providers are responsible for their own independent data practices, subject to applicable law and any relevant contractual obligations.

Cookies and Similar Technologies

Cookies are small data files stored on your device that can help websites remember information and perform certain functions.

Depending on our website configuration, we may use the following categories of cookies and similar technologies.

Essential Cookies

These technologies support important website functions, which may include:

• Maintaining shopping cart contents.

• Supporting checkout and transaction processing.

• Helping protect website security and functionality.

Analytics Cookies

These technologies help us understand how visitors navigate the website, identify usage patterns, and evaluate website performance.

Preference Cookies

These technologies may remember selected settings or preferences to provide a more convenient browsing experience.

Advertising Cookies

Where enabled and permitted, these technologies may help measure advertising effectiveness, understand campaign performance, and provide advertisements that are more relevant to your interests.

You may be able to manage cookies through your browser settings or other privacy controls made available on the website. Blocking or deleting certain cookies may affect the availability or performance of some website features.

Browser Privacy Signals

Certain browsers offer privacy-related settings or signals, including “Do Not Track,” to communicate user preferences concerning online tracking.

Because approaches to these signals may vary and there is no universally adopted standard for all such requests, our website may not respond to every signal in the same way.

Where applicable privacy laws require us to recognize or act on a particular signal, we will handle it in accordance with the relevant legal requirements.

Advertising Choices and Opt-Out Options

Depending on your location and the privacy laws that apply to you, you may have options for limiting certain forms of personalized advertising or the sharing of personal information for advertising purposes.

You may be able to exercise these choices through available website privacy controls, browser settings, or other applicable opt-out mechanisms.

Choosing to opt out of personalized advertising does not necessarily eliminate all advertisements. You may still receive general advertisements that are not tailored to your individual browsing interests.

Data Security

We maintain reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure.

However, no electronic transmission or data storage system can be guaranteed to be entirely secure. Although we take reasonable steps to protect information, absolute security cannot be assured.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to us, please contact our customer support team so that we can review the matter and take appropriate action as required by applicable law.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our services, website features, business practices, or applicable legal requirements.

When changes are made, the updated version will be published on this page. Where required by law, we will provide additional notice or obtain consent before implementing relevant changes.

We encourage you to review this page occasionally to remain informed about our privacy practices.

Contact Us

If you have questions about this Privacy Policy, wish to learn more about our data practices, or would like to submit a privacy-related request, please contact us using the details below.

Brand Name:
Farunexa

Legal Company Name:
Chengdu Xinghua Youdai Trading Co., Ltd.

Customer Support Email:
service@farunexa.com

Business Address:
No. 33 and No. 35, Tongjin Lane 3, Building 16, 1st Floor, Rooms 1 and 2, Xingfu Town, Dujiangyan City, Chengdu, Sichuan, China